Printing Information & Customer care Policy
At Print Lounge Studio we are dedicated to providing high-quality digital wall prints and greeting cards with a seamless and enjoyable shopping experience. Your satisfaction is our priority, and we are here to assist you every step of the way.
1. Customer Support
We are happy to help.
Contact Us: Contact@printloungestudio.co.uk
Response Time: We aim to respond within 24-48 hours (Monday – Friday).
2. Digital Product Quality & Print Sizes
At Print Lounge Studio we are dedicated to providing high-quality digital wall prints and greeting cards with a seamless and enjoyable shopping experience. Your satisfaction is our priority, and we are here to assist you every step of the way.
2.1. Digital Product Quality & Print Sizes
Printing Tips & Paper Recommendations
To help you get the best results from your digital downloads, here are a few simple tips and suggestions:
Printing Your Greeting Cards
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All our digital files are high-resolution and suitable for professional or home printing.
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Files are provided in standard formats (e.g., JPG, PNG) for easy access and printing.
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Our greeting cards are formatted for A4 paper, which can be folded in half to create a classic A5 card.
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For best results, we recommend using heavyweight cardstock (around 200–250gsm) for a sturdy and professional finish.
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Use the highest print quality setting on your printer, and ensure your paper is loaded correctly (especially for double-sided or borderless printing).
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You can also print at a local print shop if you don’t have access to a home printer.
3 Printing Your Wall Art
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Wall art prints are designed to be printed in A4 size, depending on your space and preference.
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For a polished look, print on high-quality matte or satin photo paper or premium heavyweight paper (minimum 170gsm).
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Frame your artwork for added elegance and to protect the print.
4. Helpful Extras
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For cards, consider pairing with A5 envelopes for a perfect fit.
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Always print a test page first to check alignment and colour accuracy.
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Make sure your PDF viewer settings (like “scale to fit” or “actual size”) are correct before printing.
Our designs are created to be easy, beautiful, and versatile — so you can enjoy professional-looking results from the comfort of your home.
5. Customer Satisfaction Guarantee
Since our products are digital and instantly downloadable, we do not offer refunds. However, we are committed to ensuring you receive the best quality:
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If you encounter file corruption, incorrect file downloads, or missing files, we will provide a replacement file at no extra cost.
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If you have any issues with printing or file compatibility, we will guide you on the best solutions.
6. Secure & Hassle-Free Shopping
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Your purchases are secure with trusted payment gateways.
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Your personal information is handled with care and in accordance with our Privacy Policy.
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All digital downloads are accessible immediately after purchase for your convenience.
7. Feedback & Continuous Improvement
We value your feedback! If you have suggestions, product requests, or any concerns, please reach out to us at Contact@printloungestudio.co.uk. Your input helps us improve and create even better digital designs for you.
Thank you for choosing Print Lounge Studio for your digital art and greeting cards. We appreciate your support and look forward to serving you!
Payment Methods
- Credit / Debit Cards
- PAYPAL
- Offline Payments